New Library System and Catalog Conversion: Questions and Answers

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The Bryan+College Station Public Library System has changed its integrated library system that is used to checkout, search and order materials. Our new software, Library•Solution, is the backbone of the library that allows library staff to manage all of our collections. This also allows our patrons to search for physical and electronic items, and use the My Account access to view their fees/fines and keep up with their library items.

Here’s some questions and answers about the new system and how it will affect you:

 

What is an Integrated Library System (ILS)?

Integrated library system (ILS) is an enterprise resource planning system for a library used to track ordering, receiving, invoicing, classifying and indexing materials. It is used for lending materials and receiving them back, and has online public access interface for patrons to track borrowing and record keeping. An ILS is comprised of database and user interfaces for staff and public.

How does this affect My Account access and PIN?

The first time you log in to My Account, you will use your library card # and the last 4 digits of your telephone number on your account as your PIN. Once you have access to your account, you can change your PIN, if you choose to do so. You also have the option to create an EZ login account with a username and password for future access to your account.

Will the Library’s Online Catalog Change?

Yes, the library’s online catalog has changed. Library•Solution comes with robust and easy-to-use tools for library patrons to find items seamlessly.

Why did we make this decision?

There were multiple factors that played into this decision:

  • Cost effective: This change will result in cost savings, increase workflow efficiencies, and allow us to move to a cloud-based platform. This is in hope to redirect the significant cost savings into our collections and other services.
  • Increase Efficiencies: LibrarySolution will allow us to manage both print and online resources within one system. This greatly simplifies our work to make our online collections available to you.

What happens to the items that I have checked out?

The records of materials checked out will transfer over to the new system. Circulation in the old catalog stopped just a few days before the changeover date, at which point patrons did not have access to the functionalities of the old system. The new system went live on November 16.

What happens to my reading History I have saved through the library?

The reading history that you have established was transferred over.

What happens to fines for overdue or lost books?

Fines, lost and overdue material information transferred into the new system, as did previously paid fines.

How do I pay my fines online?

Online payment portal now available on patron account

Patrons can now pay their outstanding fines online by selecting the View Fines button in My Account.

If the patron does not have an email on file in their account, a new window will pop-up asking for an email for the transaction receipt. Once an email address has been established, the secure payment form will appear in another pop-up window.

The borrower will know payment has gone through properly if after a transaction has been approved, the borrower:

  • Receives a message stating “Your fines were paid successfully.”
  • Receives a receipt by email.
  • The fines paid are no longer outstanding on their account.

Fines can also be paid in-person at our libraries at Clara B. Mounce or Larry J. Ringer locations.

Will I be able to get the saved list I have created under my account in the old catalog?

No, the My List items saved in the old catalog did not migrate over. You will have access to My Account to start a new list in the new catalog.

Will I be able to request for items to be purchased?

Yes, you can still request for items to be purchased.

How will the system change affect interlibrary loan items I have checked out?

There will be no change to interlibrary loan, as you will continue to use the same process to order materials from other libraries; https://www.bcslibrary.org/interlibrary-loan/.

Will electronic content still show up in the new catalog searches?

Yes, all e-content through our OverDrive vendor still populates in the catalog when searching. In order to check out our electronic collection, you will still need to do that through OverDrive or Libby app.

Will I be able to use my cell phone to access my account?

The new catalog is mobile friendly and you can access My Account or the catalog with ease using your mobile telephone or tablet.

Will I be able to place requests/holds, renew items, track items checked out, and access my account?

Yes, you will be able to do all those functions and more.

How do I use the new catalog to search for items?

Who can I contact with more questions and/or concerns?

To stay up-to-date or for more information and updates, visit us at www.bcslibrary.org, at one of our library locations or contact us online.

 

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